Delivery

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"We deliver the best Spanish artisan produce on timed delivery slots, fresh & chilled to your door.
To ensure your order arrives in optimum condition all fresh food is sent in temperature controlled foil envelopes with ice packs"

 

How much does it cost?

Our standard delivery charge is £5.99 but any orders over £50 are FREE

When will I get my order?

To make sure you get your order as quickly as possible all orders placed before 12pm will be same day dispatched for next day delivery from Monday to Thursday.

What time will I get my order?

Please make sure you leave us a mobile number and/or email address in your account details so our service can send a message to let you know when the delivery is coming and also to allow you to reschedule if required.

Can I get a Saturday delivery?

Yes - Please call to arrange

Do you deliver to non mainland UK (highlands & Islands)

Yes - Please call to arrange

What happens if there is no one home for the delivery?

 

If there is no one home when we deliver our courier company are instructed to either leave with a neighbour or find a safe place such as a shed or porch.

Can I leave specific delivery instructions?

Yes - Just send us an email with any notes or instructions and we will do the rest.

Can I order for a date in the future?

Yes - Just send us an email with your required date and we will do the rest.

Is it OK to leave the package outside all day?

Most of our items are sent in temperature controlled foil envelopes with cold gel packs and this has been rated to keep items cool for 48 hrs and don't forget that they are cured anyway so it's just a precaution.

 

 


 

 

 


The following postcodes are considered non mainland UK by our couriers:

IM, IV, HS, KA27-28, KW, PA20-88, PH19-44, TR21-25, ZE, Isle of Wight, Northern Ireland, Ireland, Channels Islands & Other Islands 

Review: Ian Dec 2014

'The ham arrived safely and on time. Many thanks for your efficiency and timeliness: it is much appreciated. We have book marked you and will use your company for further purchases.'